Seven days, half back,no questions.

In shortAsk within seven days of a charge and we refund half of it.

If Ottabase Pro is not right for you, ask for a refund within seven days of being charged and we will refund a flat 50% of that charge. You do not need to give a reason.

We keep the other half because the whole source is in your hands from the moment the repository invitation arrives, and it stays licensed to you after the refund.

• A first purchase of any tier.
• A yearly renewal, if you forgot to cancel.
• The difference charged when you move up a tier.

The seven days run from the date of that charge, as shown on your Polar receipt.

Email hello@ottabase.com from the address you bought with, or include your order number from the Polar receipt. You can also contact Polar’s support directly about any order.

In shortHalf the money goes back, the subscription ends, and nothing else happens.

Polar, as merchant of record, returns 50% of the charge, with the same share of any tax collected, to your original payment method. Most refunds arrive within five to ten business days, depending on your bank.

We cancel the subscription and your access to the Pro repository is removed. Nothing else happens: as the Pro license says, the versions you already pulled stay licensed to you, and we will not chase, audit or invoice you.

In shortNo refunds, but you can cancel any time and keep what you have.

After seven days a charge is not refundable and we do not prorate unused time. You can cancel whenever you like: access continues to the end of the period you paid for, the subscription does not renew, and the license to every version you already pulled stays yours.

We may decline a refund where the pattern is clearly abusive, such as repeatedly buying and refunding to copy the source. If you open a chargeback instead of asking us, repository access is removed while it is resolved.

Polar, as merchant of record, may refund an order on its own, for example to settle a dispute. When it does, the subscription ends and repository access is removed as above.

This policy does not limit any right to a refund or cancellation that consumer law in your country gives you.

The open-source framework is free, so there is nothing to refund.