The short version
In shortWe collect very little, use it only to run things, and never sell it.
This website sets no cookies and runs no analytics, ads or trackers. The framework and Ottabase Pro send nothing back to us. The only personal data we hold is what you give us when you buy Pro or write to us, and we use it to provide what you asked for.
This website
In shortServed by Cloudflare, no cookies, one local preference.
ottabase.com is a static site served by Cloudflare. To deliver pages and protect the site from abuse, Cloudflare processes standard request data such as your IP address, browser user agent and the page requested, under its own privacy policy. We do not combine that data with anything else or use it to identify you.
- Fonts are served from our own domain. No requests go to Google or other font services.
- Your light or dark theme choice is saved in your browser’s local storage. It never leaves your device.
- Package previews on the Packages page load from our demo app at demo.ottabase.com, which follows this same policy.
- Links to GitHub, Discord, Polar and other sites take you to services with their own privacy policies.
The docs connector (MCP)
In shortRead-only, no account. Your queries are answered, not kept.
mcp.ottabase.com serves the public Ottabase documentation to AI assistants such as Claude through the Model Context Protocol. It needs no account and sets no cookies.
When your assistant calls it, we receive only what the call carries: a search query or the name of a documentation page. We use it to return the matching documentation and do not store it. The connector never receives your conversation, your files or anything else from your assistant, and we share nothing from it with anyone.
Like this website it is served by Cloudflare, which processes standard request data such as IP address and user agent under its own privacy policy and keeps short-lived request logs (time, path, status) that do not include the content of a request. Your assistant’s provider handles your conversation under its own privacy policy.
Buying Ottabase Pro
In shortPolar handles payment. We see who bought what, never your card.
Polar is the merchant of record for Pro. Polar and its payment processors collect your payment details, billing address and tax information under Polar’s privacy policy. We never see or store your full card number.
From Polar we receive your name, email address, country, company name if given, the tier you bought, and your order and subscription history. To give you repository access we also receive your GitHub username, which is shared with GitHub to send the invitation.
When you contact us
If you email us, open a GitHub discussion or join our Discord, we receive what you send and the details that come with it, such as your email address or username. We use it to reply and to help you. Posts in public spaces are public.
The software you run
In shortNo telemetry, no phone-home. Your users’ data stays with you.
The Ottabase framework and Ottabase Pro contain no telemetry, analytics, license checks or phone-home of any kind. They run entirely on your own infrastructure and send us nothing.
Any personal data your product collects about its users is yours. You are responsible for it, including publishing your own privacy policy and meeting the data-protection laws that apply to you.
How we use your data
We use the data described above only to:
- deliver and secure the website;
- process your Pro purchase, grant and remove repository access, and keep records of it;
- provide support and answer your messages;
- send important notices about your subscription or these policies;
- meet our legal, tax and accounting obligations.
Where the GDPR or similar laws apply, our legal bases are performing our contract with you, our legitimate interest in running and securing the Services, and our legal obligations. We do not send marketing email unless you have asked for it, and you can opt out at any time.
How long we keep it
We keep purchase and invoicing records for as long as tax and accounting law requires. Support correspondence is kept while it is useful for helping you and then deleted. Repository access is removed when your subscription ends.
Your rights
Depending on where you live, you may have the right to access, correct, delete or export your personal data, to object to or restrict how we use it, and to withdraw consent. To use any of these rights, email hello@ottabase.com. We will answer within thirty days. You may also complain to your local data-protection authority.
Children
The Services are made for developers and businesses, not children. We do not knowingly collect personal data from anyone under 16.
Changes to this policy
If we change how we handle personal data, we will update this page and its date. Material changes are emailed to active Pro subscribers before they take effect.
Contact
Privacy questions or requests: hello@ottabase.com.